What Does Managed IT Mean to You?

Things just work. Every day.

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Fast Response, Remote Support

Typical IT support is tiered so you start by following a checklist of basics with some call center ‘tech’ before reaching someone who can actually address your issue. We answer the phone; ARGOS may already know what’s wrong and we can usually access your device immediately to fix an issue – or for a quick HowTo – making the best use of everyone’s time.
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24/7 IT Monitoring and Proactive Maintenance

Our systems (ARGOS) watch your network and devices 24/7 to assure things are running, healthy and up-to-date. If/when issues arise, automated attempts are made to fix IT – and we get an alert. Many issues are resolved in the background so you and your people can keep working without interruption. And if intervention is required, we can hop on remotely to resolve issues. Partnering with us can save even more time as we’ll coordinate updates and maintenance off-hours – when it works for you.

Proactive maintenance works!

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BackUps, Recovery Plans to Meet Your Operational Needs

Your business can’t afford to lose critical data. We deploy a 3-2-1 backup model to protect your data. (3 copies of data – 2 local, 1 remote); then monitor and test backups integrity. (Local copies restore quicker; remote copies are safer). We also work with you to devise a recovery plan to balance budgeting with timelines required to get you and your employees back to work when events dictate.
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Cybersecurity Guidance and Awareness Training

If you are connected to the Internet, your business is at risk. From phishing scams and email compromise to data theft and ransomware, Internet treachery abounds. In the past, anti-virus and a firewall could keep you reasonably safe; but with remote work and reliance on electronic communications integrity, threats to your business increase daily.

We help you understand the risks and identify cost-effective ways to minimize them; and can provide cybersecurity awareness training to help avoid disruption.

Work From Anywhere: Mobile Solutions, Cloud Management
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Work From Anywhere: Mobile Solutions, Cloud Management

Whether on the road or working from home, being connected everywhere can help you and your people be more productive. We team with you to identify, assess and implement tools available to your business and help find the best mix of local and cloud solutions for your operations and security.
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Smart Network Design to Optimize Performance and Security

Networking seems simple – things often work automagically just by plugging them in. But everything you connect – from computers and printers to phones, webcams, and doorbells – impacts your network. Unplanned configurations can slow everything down and too often open another door that cyber criminals can use to get in.

Details matter. A good network performs well – and helps minimize risk.

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Vendor Selection and Management

IT involves dovetailing pieces from a variety of vendors and service providers. When issues arise, pinpointing the cause can be a challenge – whether your ISP, the computer, email provider, etc. With CSP managing your IT, you make a single call and we get IT resolved quickly.

We’ll help you in choosing good vendors and meet with you periodically to review current tools, present options and help manage transitions to better solutions for your business.